Important information

Important Order Information

Please double-check all names, phrases, and shipping addresses before completing your order. We will not issue refunds or replacements for misspellings, incorrect custom text, or wrong shipping addresses provided by the customer. It is your responsibility to ensure all information is accurate at checkout.

Damaged or Incorrect Orders

• If your item arrives damaged or incorrect due to our mistake, please contact us within 48 hours of delivery with photos of the issue. We will work with you to provide a replacement or an appropriate resolution.

Holiday & Weather-Related Delays: During peak holiday seasons and in cases of adverse weather conditions, shipping carriers may experience delays that are beyond our control. Please place your orders early to avoid disappointment. We are unable to provide refunds for delays caused by shipping carriers during these periods.